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How To Deal With Arrogant People in Cyber Security
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In domains dominated by physical prowess, it’s common to see displays of hubris and “one-upping” opponents at every turn. In an economy where mental prowess is king, technical arrogance comes in the form of knowledge flexes. Whether it’s people bragging about their credentials or telling you your method isn’t the best, intellectual arrogance arises in many ways in cyber security. So why is that?
Three primary sources for intellectual arrogance in cyber security are:
Competitive Personalities
Poor People Skills
Cognitive Bias
To start, naturally competitive people tend to compare themselves with peers. In everything, they’ll strive to outperform others. Success is the mother of hubris after all, so it’s easy for these people to end up thinking they are the smartest person in the room. Every meeting with new people is an opportunity to size them up and down. Are they inferior? Ignore them. Are they superior? Snipe and challenge them. About the same? Put them in their place.
Poor people skills are another reason why people may appear arrogant in cyber security. A lot of people in this field over-develop their cognitive abilities at the expense of their social skills. This may exhibit itself as appearing self-centered and dismissive of the group as a whole. They’ll see efforts to promote social harmony among people as wastes of time. Their personal interests and points-of-view are far more logical and important.
The third reason for arrogance in cyber security is cognitive bias. Humans enjoy feeling sure about matters, since our brains produce dopamine to confirm suspicions. Unsure feelings are uncomfortable, and we try to resolve them quickly. This can lead us to make assumptions, jump to conclusions, and become entrenched in certain ideas and prior beliefs, when they’re inaccurate. Quite simply, it’s an illusion of knowing things. This illusion can turn the kindest people in the most arrogant and abrasive individuals out there.
Pride is a natural part of human nature that drives us towards achievement and success. But they can also make teamwork and collaboration quite difficult in cyber security. You end up spending more time managing and solving personality issues and less time on technical problems.
Fortunately, there’s techniques out there for dealing with arrogance quite similar to dealing with people in general. First, avoid arguments and debates in general, since they aren’t constructive towards building a relationship. Become genuinely interested and curious in what the other person is saying and advertising. People will gladly tell you about what they know for hours and, in the process, come to like you. For those who are fiercely competitive, try to differentiate yourself by developing in a skillset or area of expertise they aren’t strong in.
Dealing with arrogance in tech and cyber security starts with changing yourself. Highly recommend grabbing a copy of “How to Win Friends and Influence People” by Dale Carnegie. It’s full of actionable advice.
00:00 Introduction - Arrogance in Cyber Security
00:41 Common Types of Arrogance in Cyber Security
02:31 Why Self-Perceived Skills Increase Your Arrogance
04:06 Arrogance and Ego for Competitive Personalities
05:51 How Lack of People Skills Contributes to Arrogance
07:44 Certainty Bias and the Illusion of Knowledge
10:00 How To Deal with Intellectually Arrogant People
11:43 Interpersonal Tips for Cyber Security Professionals
----- Resources -----
Certainty Bias:
https://www.scientificamerican.com/article/the-certainty-bias/
Blue Ocean Strategy
https://www.blueoceanstrategy.com/what-is-blue-ocean-strategy/
How to Win Friends and Influence People (Dale Carnegie)
https://en.wikipedia.org/wiki/How_to_Win_Friends_and_Influence_People
Books on EQ (Daniel Goleman)
https://www.amazon.com/Daniel-Goleman/e/B000APZC9O
On Being Certain (Robert Burton)
https://www.amazon.com/Being-Certain-Believing-Right-Youre/dp/031254152X
Globbing v. Regular Expressions
https://www.linuxjournal.com/content/globbing-and-regex-so-similar-so-different
#Arrogance #IntellectualArrogance #Cyberspatial